I’ve created a simple BUFFER when you feel the number of rings has gone on too long. While it helps and certainly is best to answer before the fifth or sixth ring, what matters MORE is HOW the phone is answered. So what’s a person to do? Here’s the Telephone Doctor certified prescription. He’d never had to answer a phone other than take the call when it came to him. He stalled - thought and then said, “Well, I thought that’s what you should do.” Boss and asked where he got that information. Had a young lady tell me one time, “My boss makes me answer by the 3rd ring.” I said, “Where is your boss?” She pointed to him. What's most importnat is learning HOW to answer it. . There are simply times when a human being cannot get to a phone on the first ring or the third ring and sometimes not even on the fifth ring. They never had to answer 6 lines or even one line on the other side of the room or perhaps never had to answer the phones. I’m gonna bet whoever suggested those never sat on the other side. Obviously “someone” suggested, on the first ring and someone else suggested by the third ring. I’m also not sure who deemed the number of rings to be the right answer. All within corporate America and also in forming our company Telephone Doctor Customer Service Training corporate America’s leader in telephone skills and customer service. Not sure how many other folks giving out customer service information have sat on the “other side” of the fence. including: "My boss says" … blah, blah, blah. It’s an ongoing question whenever we cover phone topics.Īnswer on the 3rd ring? Get it on the first ring.? PPS I’m fully aware that I’m swinging between “appetiser” and “appetizer”.By Nancy Friedman, Keynote Speaker, Customer Service Expert and President of Telephone Doctor Customer Service Training PS My mother texted me on the 8th hole (they only play 9 holes) which is when I decided to make Dorothy’s Easiest Ever Moist Apple Cake. I had it in the oven and baking when they walked in the door. See all Dip Recipes, all Party Foodand the Top 25 Party Foods! Truly Crispy Baked Wings – or Buffalo Wings I got plenty of constructive feedback on another appetiser I tried out and am working on it! □ – Nagi xĬoconut Shrimp / Prawns with Thai Mango Dipping Sauce They gave these Smoked Salmon Bites and Dorothy’s Moist Apple Cake a VERY big thumbs up. So I actually asked my mother to organise her weekly golf day at a course near my house, just so I could invite her and her friends around for wine and taste testing after golf! I very deliberately waited until I had a gathering at my place before I made these because this is the sort of food that I have difficulty controlling myself around. Honestly, I promise you, it is just as good – and saves tons of time.Īm I weird for thinking this smoked salmon appetizer is quite elegant? This really is the sort of food I would proudly serve at a dinner party! I make mine with flatbreads or soft tortillas. It was inspired by an appetiser I had at a professionally catered event and it was made with crepes. PS Yes, the recipe says it makes 49 and yes you can only count 45 in the photo above. So this smoked salmon appetizer solves a bunch of my party food logistical challenges. I want to be chatting to my friends, not using tweezers to assemble gorgeous little appetisers that people inhale in one bite! Ever assembled 50 smoked salmon blinis before? No? It’s a pain. If I don’t want to bother with assembling little crostinis or similar gorgeous, delicious but fiddly things, then that chops out another good chunk of finger food recipes I regularly use. If it’s a gathering where I can’t reheat what I’m taking (or if I don’t want to add to the craziness of an event), then that cuts out half the appetisers in my repertoire. The decision of what to take is invariably narrowed down drastically once these factors are determined. How the food will travel, does it need reheating, does it need to be assembled, how many people do I need to serve. Whenever I am taking something to a gathering, the first thought that pops into my head is logistics. Oh – and it looks gorgeous and tastes fabulous! It was a hit with my taste testers! This smoked salmon appetizer ticks all my boxes for finger food: it’s fast to make loads (no fiddly assembly), it’s served at room temperature and can be made ahead.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |